TD Insurance Advisor_Saint John
GC Employment Services - Saint John, NB
$23.16 an hour - Contract
GC Employment Services - Saint John, NB
$23.16 an hour - Contract
| Exciting New Temp to Hire Opportunity to work for TD Insurance! Pay rate: $23.16/hr Two location openings: Saint John Starting date: 06/10/2016 Shift Information: · 7 hours per day and 35 hours per week · Monday and Saturday are mandatory work shifts · Full Time Paid Training: Monday-Friday from 9-5 for 8 weeks (2 weeks on theory, 6 weeks on in class training) · Evenings and Weekends - Monday to Friday 11am to 11pm and Saturday 12pm to 7pm DEPARTMENT OVERVIEW : TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers. MAIN RESPONSIBILITIES: Reporting to the Team Leader, Client Services, the Insurance Advisor, counsels individuals in regards to their auto and property insurance needs and maintains the maximum level of service for our existing clients; handles service and sales calls to ensure the maximum level of service for our clients. Shifts will vary. Each call is different and we support you to ensure your success at work. Our training programs are within the best in the industry and we help you develop your competencies through coaching. • Responsible for achieving sales, quotes and call targets. • Ensures quality and productivity objectives are met. • Processes call backs, submissions and mail in a timely manner. • Accountable for providing a high level of service to our clients. • Flexible to perform various assigned tasks • Promotes company features and benefits as part of ongoing portfolio reviews. • Cross sell a variety of products at every opportunity • Promotes client loyalty through attention to detail and relationship-building. • Remains current on all company philosophies and procedures. • Accepts risks within established guidelines. QUALIFICATIONS: • You have a strong aptitude for sales • You have a superior client service orientation. • You have the ability to communicate effectively with clients, both verbally and in writing. • You have excellent interpersonal skills • You have excellent organization and time management skills. • You possess a professional telephone manner. • You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment. • You maintain a positive demeanor and foster team spirit. • You have strong analytical and decision making abilities • You demonstrate the ability to adapt to changing situations. • You have excellent computer/keyboarding skills. • Your call centre and/or personal lines insurance experience would be an asset • You have a minimum of 2 years customer service/sales/ call center and or personal lines insurance experience (an asset) LICENSING: · Please be advised that any individual who deals directly with the public on any property and casualty insurance transaction must be licensed. The first 2 weeks of your employment is dedicated to studying for your Exam. You must receive a passing mark of 75% in order to continue to the Product Training. If you already have a valid license, individuals would be starting approximately 2 weeks later. How to apply: Please send your resume to “resume@gc-employment.com" with subtitle "Insurance Advisor_Saint John" Applicants with disabilities who need accommodation in the application process, or those needing job information in an alternative format, may e-mail a request to gchelp@gc-employment.com or contact Human Resources.
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